BOOKING TERMS & POLICIES
Thank You for Booking with Mateo House of Beauty
Thank you for choosing Mateo House of Beauty. We look forward to welcoming you and providing the personalized attention, expert care, and private setting that define your experience with us.
Appointments & Payment
A valid credit card is required to secure your appointment. Your card will not be charged until checkout, after your service is completed.
Cancellations & No-Shows
We require at least 24 hours’ notice for cancellations. Same-day cancellations are subject to a $40 fee. No-shows will be charged the full price of the scheduled service.
All Sales Are Final
All salon and medical spa services are final, including unused portions of service packages. We encourage open communication throughout your appointment so that we can provide care tailored to your needs and expectations.
Appointment Guests
To maintain a relaxing environment for every guest and allow our stylists to remain focused on providing the best service possible, we kindly ask that clients attend their appointments alone. We are unable to accommodate children or additional guests during service visits.
Thank you for understanding and respecting our policies, time, and availability.
The Mateo House of Beauty Team